![]() ![]() ![]() He also stated I used more miles!!! He was charging me for the extra trip to a location in Ocala where they were contacted by him and was adamant they could not get me into a car safely as well. I do have my RECEIPT showing I did BUY THE GAS before returning it!!! The guy smelled of marijuana, you do need to do a random drug test on the guy at 40 St N and 66 St immediately! He put the $225 deposit back in my card and threatened to charge me for not putting the gas back to half a tank. He was belligerent and refused to check me out at all and walked out of the office. Upon arrival, the leasing guy continued to mouth at me and refused to take ACCOUNTABILITY and DENIED what he was doing when he CLEARED or attempted to- the sensor on the van's dash. You not only have no way to reach 800- for TRUCK rentals because the people on the other end deal with car rentals only, but I was forced to drive it back 2 hours with the same outcome. It's my understanding that all Utah Budget locations (with the exception of maybe the airport) are part of this franchise group, and thus I would strongly recommend renting with another company. PLEASE do not give these people your business. Obviously the absence of this language works in my favor. Interesting to note: nowhere on the rental agreement is there language about a $450 fee for smoke smell. In addition, the location also charged me an extra $75 that no one has been able to account for (this was in addition to the $450 for smoke smell). I do feel obligated to make the public aware of how this company does business, as this practice is crooked as Hell. I will likely contest the charge with my credit card company, in which case the fee will be refunded because the location has no proof of the issue. Luckily I have dated photos of the vehicle along confirmation that this fee was charged based on the opinion of one young woman. Falsely accusing people of smoking in vehicles is a great way to make money without any effort. This is a negative reflection on both Budget and the location in particular, as Budget allows businesses to operate under their name despite unethical practices. I called corporate Budget, they agreed to send a request to the location manager to remove the fee but indicated that they had no control over what the location would do given that the location is a franchise. ![]() Taxes, fees not included for deals content.After doing so I again asked if anyone else was present to confirm the issue and she stated that she was the only one at the location. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team.īusinessYab is not a booking agent, and does not charge any service fees to users of our site.īusinessYab is not responsible for content on external web sites. The brand names, logos, images and texts are the property of these third parties and their respective owners. BusinessYab cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. The content displayed in the BusinessYab Directory consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in our directory. © 2023 All Rights reserved.Īt BusinessYab our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. I am glad Budget Truck Rental in Fairfield did not add to that stress. I don't normally leave reviews but my whole move has caused me much stress. (I have never driven anything bigger than a Tahoe and after getting the moving truck I realized driving with my car attached to the truck would be a lot more difficult than I originally thought.) He's since taken care of that cancellation and understood my and my families reasoning for having a second driver drive my personal car. Alfred was very kind over the phone and let me know there would be a 50% cancelation fee for the car bed. I ended up calling the next day to cancel the car bed that I originally purchased as I had a change in plans. ![]() The reps even assisted me with my questions about how to operate the truck, such as how how to open and lock the back truck door and ensuring my mirrors were correct. When I went to pick up my truck later that day, both representatives were kind and even encouraged me to call my insurance just to insure my car would be covered if I were to get into a collision (this was cause I declined the insurance they offer). Alfred let me know that in addition to moving my pick up time, I could also pick up my moving truck first and come back for my car bed the day after so that it wasn't in the way when I packed the truck. I originally had to pick up my 16' moving truck at 11:30 AM and called to move my pick up time to 4 PM. Overall experience renting a truck with Budget Truck Rental Fairfield was great. ![]()
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